Have you ever ever run into an issue in your WordPress web site and are not sure the place to show for assist? Don’t fear, you’re not alone!
WordPress is a strong platform, however even for inexperienced persons, issues can typically go improper. That is the place you want somebody to information you or assist you troubleshoot points in your web site.
WordPress doesn’t provide direct assist to its customers. However throughout our 16+ years of utilizing the platform, we have now found one of the best methods to get assist for WordPress issues. These embody assist boards, on-line communities, internet hosting suppliers, and extra.
On this information, we’ll present you how you can contact WordPress assist.
![How to Contact WordPress support Contact WordPress support](https://www.wpbeginner.com/wp-content/uploads/2024/06/contact-wordpress-support.png)
When May You Must Contact WordPress Help?
Whereas WordPress is extremely user-friendly and powers greater than 43% of the web sites on the web, there may be occasions while you hit a roadblock and don’t know what to do subsequent.
For instance, you would possibly want assist when plugins conflict with one another or along with your theme, inflicting surprising conduct in your web site. This might result in something from damaged layouts to malfunctioning kinds.
If you’re making modifications to your theme’s code to personalize your web site’s design, then you definitely would possibly run into WordPress errors or unintended visible results. To repair this problem, you would possibly have to contact a assist crew for assist.
Alternatively, making updates to the core WordPress software program may cause compatibility issues along with your plugins or theme. This may result in options malfunctioning or your web site displaying incorrectly.
Equally, for those who suspect your web site has been hacked or is susceptible to safety threats, then looking for assist from a WordPress professional is tremendous essential.
Why Doesn’t WordPress Provide Help Companies?
If you consider assist, the very first thing that involves thoughts might be speaking to a buyer assist agent by way of stay chat or e-mail.
Nonetheless, with WordPress, you don’t get a direct assist possibility. There isn’t any WordPress.org e-mail assist or an official WordPress telephone quantity.
That’s as a result of WordPress is 100% free and open-source software program. Which means that it’s free software program developed by folks all around the world. In brief, they don’t have the assets wanted to employees a devoted assist crew.
As an alternative, WordPress.org depends on its group for help. They’ve a discussion board system the place customers can ask questions and get assist from different customers and skilled volunteers.
Notice that there’s a distinction between WordPress.org and WordPress.com. You’re going to get buyer assist by way of stay chat and e-mail within the paid plans on WordPress.com. However after we discuss WordPress, we imply WordPress.org.
That mentioned, there are other ways to contact WordPress assist. You may click on the hyperlinks under to leap forward to any part:
1. Get Free Help From WordPress Boards and Communities
One of the best half about utilizing WordPress is that there are tons of free assets obtainable that can assist you troubleshoot your points or reply any queries.
To begin, you possibly can go to the WordPress.org forum, the place you’ll discover boards devoted to particular WordPress options, plugins, and themes.
For instance, you possibly can view put up questions on putting in WordPress or fixing WordPress.
![WordPress forum WordPress forum](https://www.wpbeginner.com/wp-content/uploads/2024/06/wordpress-forum.png)
![WordPress forum WordPress forum](https://www.wpbeginner.com/wp-content/uploads/2024/06/wordpress-forum.png)
Moreover the official discussion board, there are different platforms as nicely the place you possibly can attain out for assist and assist.
As an illustration, you possibly can be a part of WPBeginner’s Facebook group, which has over 98,000 members. Merely put up your questions within the group, and different WordPress fans and specialists will reply to your question. Or you possibly can seek for current conversations across the identical subject to search out options.
![WPBeginner Facebook group WPBeginner Facebook group](https://www.wpbeginner.com/wp-content/uploads/2024/06/wpbeginner-facebook-group.png)
![WPBeginner Facebook group WPBeginner Facebook group](https://www.wpbeginner.com/wp-content/uploads/2024/06/wpbeginner-facebook-group.png)
2. WordPress Documentation, Blogs, and Different Assets
One other method you may get WordPress assist is thru totally different WordPress documentation, tutorials, and guides on blogs or different free assets.
To begin, you possibly can view the documentation section on the WordPress.org web site. There, yow will discover tutorials on how you can get began and use WordPress.
You’ll additionally discover technical guides and documentation on sustaining your web site. These are good beginning factors for getting primary assist and troubleshooting WordPress by yourself without having technical experience.
![WordPress documentation WordPress documentation](https://www.wpbeginner.com/wp-content/uploads/2024/06/wordpress-documentation.png)
![WordPress documentation WordPress documentation](https://www.wpbeginner.com/wp-content/uploads/2024/06/wordpress-documentation.png)
Apart from that, there are numerous WordPress blogs you possibly can observe to get assist. As an illustration, you possibly can observe WPBeginner, as we’re the biggest free WordPress useful resource web site for inexperienced persons.
Based in 2009 by Syed Balkhi, our purpose is to offer useful tutorials on WordPress for small enterprise homeowners, bloggers, and non-techy WordPress customers.
You may observe our tutorials and guides to find out about WordPress and get assist.
![WPBeginner home page WPBeginner home page](https://www.wpbeginner.com/wp-content/uploads/2024/06/wpbeginner-homepage.png)
![WPBeginner home page WPBeginner home page](https://www.wpbeginner.com/wp-content/uploads/2024/06/wpbeginner-homepage.png)
Other than written textual content, it’s also possible to watch movies on our YouTube channel to repair points in your web site or add a brand new function. There are millions of movies you possibly can simply study from.
Lastly, we have now a bunch of free video tutorials on our personal web site. Right here, we cowl every little thing from putting in WordPress to troubleshooting points and earning profits out of your web site.
3. Attain Out to WordPress Internet hosting and Plugin Help
Whereas there are incredible free assets obtainable, typically you would possibly want a extra personalised strategy. Fortunately, there are many free and paid assist choices supplied by your internet hosting service and theme and plugin builders.
As an illustration, many WordPress internet hosting firms provide primary assist as a part of their internet hosting plans. It’s greatest to verify along with your supplier to see what sort of assist they provide.
If we take a look at Bluehost, which is an official WordPress internet hosting associate, then they provide 24/7 stay chat assist and telephone assist, together with an in depth data base for written documentation.
![Bluehost support options Bluehost support options](https://www.wpbeginner.com/wp-content/uploads/2024/06/bluehost-support-options.png)
![Bluehost support options Bluehost support options](https://www.wpbeginner.com/wp-content/uploads/2024/06/bluehost-support-options.png)
Equally, some theme and plugin builders provide premium assist for his or her merchandise. These usually contain direct e-mail entry, ticket methods, or stay chat with their assist crew.
Relying in your pricing plan, you’re going to get customary assist or precedence assist.
Right here’s how All in One SEO (AIOSEO) affords assist to their prospects. You may open a assist ticket to resolve technical points or ask primary questions by a kind.
![AIOSEO support options AIOSEO support options](https://www.wpbeginner.com/wp-content/uploads/2024/06/aioseo-support-options.png)
![AIOSEO support options AIOSEO support options](https://www.wpbeginner.com/wp-content/uploads/2024/06/aioseo-support-options.png)
4. Rent a WordPress Upkeep & Help Company
The entire choices we have now mentioned thus far may be tremendous useful for those who run into the occasional downside. However in case you are in search of around-the-clock technical assist for WordPress, then it is perhaps time to rent a upkeep and assist company.
Web site upkeep companies handle your WordPress web site for you. This consists of caring for backups, updates, safety, and web site edits. When you’re simply beginning out, then they’ll set up WordPress and design the web site for you as nicely.
Top-of-the-line assist companies you possibly can rent at this time is WPBeginner Professional Upkeep Companies. We now have over 16+ years of expertise and have helped over 100,000 customers, so your web site is in protected arms.
![WPBeginner Pro Maintenance Services WPBeginner Pro Maintenance Services](https://www.wpbeginner.com/wp-content/uploads/2024/02/wpbeginner-maintenance-services.png)
![WPBeginner Pro Maintenance Services WPBeginner Pro Maintenance Services](https://www.wpbeginner.com/wp-content/uploads/2024/02/wpbeginner-maintenance-services.png)
Our crew of specialists will deal with every little thing wanted to keep up your WordPress web site or eCommerce retailer. This consists of every little thing from making cloud backups to holding core recordsdata, plugins, and themes up to date and scanning your web site for safety threats.
Moreover that, you get 24/7 assist, so for those who run into any bother or encounter a problem, our crew is all the time obtainable to assist.
Apart from primary upkeep, there are different WPBeginner Professional Companies it’s also possible to use. As an illustration, we will restore hacked websites, optimize your web site for velocity, design a totally customized web site, and assist out with SEO (search engine marketing) to spice up natural visitors.
You may undergo our full checklist of one of the best WordPress assist companies for extra choices.
FAQs About WordPress Help
What’s the WordPress telephone quantity?
WordPress.org doesn’t provide telephone assist to its customers. As an alternative, you should use the free WordPress.org boards, ask for assist out of your internet hosting supplier, or rent a WordPress assist company.
Does WordPress.org have e-mail assist?
WordPress.org doesn’t have e-mail assist, however you possibly can typically get e-mail or ticketing assist from plugin builders. There are additionally assist choices from internet hosting suppliers and WordPress upkeep companies.
We hope this text helped you learn to contact WordPress assist. You may additionally need to see our information on essential WordPress upkeep duties to carry out often and one of the best stay chat software program for small companies.
When you preferred this text, then please subscribe to our YouTube Channel for WordPress video tutorials. You may also discover us on Twitter and Facebook.
Leave a comment